I would like to express my biggest disappointment with The Club process. I have registered in the website and sent my guest list request. The information I received : “The Club is open every Friday and Saturday from 10pm till 3am. Although your list has been accepted we cannot guarantee entry. In the busy summer periods we often reach capacity as early as 10.30pm, so it is advisable to arrive as close to 10pm as possible.” Following the instructions we have arrived 9:40 on Friday 19th August and we have happily started queuing. We were only 10 people away from the door. What had happened is that by 11:30, the number of people before us was still the same. When we asked the security guy he told us that The Club will be ready to start letting people in, in an HOUR! What a Joke! We left after 2 hours waiting! I would love to hear a nice explanation of treating people this way. I have read so many reviews about The Club that none of them has described such thing and I will be the first one to publish very negative review.

Hi, I went to club yesterday night and it was VERY DISAPPOINTING. I have to say the place is very nice, unfortunately I can’t say the same thing about the service. The night has been organised by the group Italians of London. I reached the club around 8.15 with some friends and the place was packed already. After spending about 15 mins queueing for food we realise that the outside bars (both of them) don’t accept payments by card… at the end paying by cash we manage to get our cheese burgers for 6.50 each. We went again to the outside bars to get some drinks we had one token to get a free drink, but again with great surprise we’ve been advised that the token cannot be used there…but only to the central bar!!!! This started to become annoying already. At the end we managed to the reach central bar… where we queued for about 20 minutes… very slow service … 3 bartenders … 3 pay by card machines… low on battery or broken so… very big queue to get drinks and pay. Very disappointed! With great surpise when we were ready to spend our “free drink tokens” the guy at the bar says to us it’s not valid anymore…..sorry only up to 9.15… I have a look at my watch and it says 9.27…. I ask for the club manager… and he says.. I explained him that we have been waiting in the queue for a while… he said it’s not possibile… there not way you’ve been waiting for 30 mins in the queue. VERY RUDE….VERY NOT CUSTOMER SERVICE ORIENTED!!!! So I decided to leave bringing my tokens for NON free drinks with me! At the and I spend 30 GBP (entrance) + 13.00 for 2 Cheese burger and about 1 hour and half in the club .. most of them queueing…. At the end I managed to avind people to come in at the entrace once I was out! At least i saved some souls!. Want an advice!!!! Don’t go there!!!!! That’s all I hae to say! Enjoy…but somewhere else!! Ciao

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Very large, perfect music level i recommend it to everyone and anyone, prices are decent lot of people,

A little surreal in a very artificial way for a House club, extremely expensive for a place lacking in atmosphere, it came to my attention that single lads get turned away for not looking like a true yupee's and the girls seem a little false. The music is the right kind of music but not mixed or blended in the professional mannerisn, the thing I liked was the overhead view across London...

absolutley amzing party venue, the best place ive ever been to, a night to remeber, i would recommend to anyone looking to dump some cash for a big party because the service and venue are head and shoulders above the rest!

I have to say the music they play here is not really my cup of tea but everything else about the venue makes this my favourite in London. Obviously a bit of a dead duck if it cold or raining since the whole piont is the garden - so check the weather before you go. Location, location, location. This place has it.

absolute rip off. drinks prices very much overpriced. unable to get cocktails . only champagne, wine . scruffy men would definitely not go there again , speaking for party of 25 plus guests. dont waste your money to make a cocktail was too much trouble.

The club itself has the potential to be a cut above the rest but its a shame that there is no way to meet all the guests before they enter because like every club in the west end and kings rod it is filled with pretentious public school kids whos dad has given them more money than sense. Some of them are fine as i used to be one of these socialites myself but have learned the art of cutting off the rubbish and keeping in the truthfull people. So if you ignore the unmodest prices and occasional daddies boy that you encounter in every club it really is a great veiw and evening.

If you like over rated, over priced clubs, go over, and over come your inqusitiveness! Over rated though (really), the views are good from the roof, and thats it!

the gardens themselves are absolutely out of this world. it's worth it just to go and be outside in summer. they are incredible. the inside, however, looks like a doctors waiting room. its not sloaney at all, its totally eurotrash with about five million matchingly tanned men in suits. the music's average chart stuff and, the club decor inside is rubbish. you feel like you're dancing in a big lounge room - if you like sexy, low-lit, intimate dancing surrounded by good-looking people, this is REALLY not your thing.

A pretty amazing venue. Lovely surrounding - a wierd feeling being over london. Rather good though.

over priced